Patients are seen by appointment only
Not all problems need to be dealt with by a GP. Please assist our reception team by providing a brief indication of your problem to enable them to direct you to the most appropriate clinician.
We provide pre-bookable 10-minute appointment slots with doctors and nurse practitioners.
Please be considerate of other patients and remember that;
One appointment = one patient = one problem
Although you are free to consult with any doctor, it is normally best to stay with the same doctor for the duration of any problem to ensure continuity of care.
If you need to be seen urgently for a problem that cannot wait for a normal appointment and must be seen that day please request an emergency appointment. As these are for emergency issues only - it will not be possible to negotiate regarding timing and/or which doctor you see.
If you feel at any time that the appointment you have been give is too far away please let the receptionist know – if it is something more urgent the Duty Doctor may be able to speak with you, assess the situation and fit you in sooner.
Chronic problems, repeat medications and sick note requests will not be dealt with during emergency appointments.
In order to enable those patients needing urgent appointments to get the medical care that they need we respectfully request you do not utilise these appointments simply because they are more convenient for you.
In addition please note that:
- Separate appointments should be made if more than one person needs to be seen
- An adult should accompany children under the age of 13
- If you think your problem will require more time than 10 minutes, please tell the receptionist and you can book a longer appointment.
- If you are unable to keep an appointment, please let us know as soon as possible so that the appointment can be reallocated.
Repeatedly missing appointments may mean that you may be removed from the practice list.
Your local pharmacy operates a minor ailments service and can offer advise about conditions such as colds, flu, sore throats, urine infections, diarrhoea/vomiting, back pain and skin rashes.